Leaders to meet with AT&T about outages

Parts of Jack and Young counties experienced an outage of cellular and landline phone service Tuesday from approximately 10 a.m. to 9 p.m. Tuesday. The third outage in a month.

“Earlier today, some Jack County customers may have experienced issues with their wireline and wireless services due to a fiber cut caused by another company. Technicians repaired the damage and service is currently running normally. We apologize for this inconvenience,” wrote Charles Bassett, AT&T lead public relations manager for North Texas in a statement from the company Tuesday evening.

The outage was caused by line cut between Henrietta and Wichita Falls. A break caused by a third party contractor has been the cause for most, if not all, of the outages for the past year.

Local, regional and state officials will soon get a chance to meet with some Texas AT&T leadership. Jack County Judge Mitchell Davenport said a meeting is set for later this month with some corporate representatives, regional county judges, the Jack County emergency management coordinator, Nortex Regional Planning Commission’s 911 personnel, and staff from the Commission on State Emergency Communications.

State Representative Drew Springer also plans to attend the meeting. Springer said his staff has been working on the issue for the past few months.

To read the complete article, see the Jan. 5 edition of the Herald-Gazette.

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